Velocity FAQ’s

What is Fiber-To-The-Home (FTTH)?

FTTH refers to Home Telecom's network that utilizes fiber optic cables and associated optical electronics instead of copper or coaxial wire to connect a customer to the Home Telecom network. Fiber optic cables consist of bundles of hair thin glass strands that carry laser generated pulses of light to transmit the voice, data and video signals to your home at rates that far exceed today's copper-coax systems.

A termination point called an Optical Network Terminal (ONT) receives the fiber and converts the optical signals into voice, data, or video feeds. ONTs also come with a "battery backup" feature that will provide power for voice services during any power outage.

What does FTTH offer that differs from what I have today? back to top

FTTH delivers high-speed broadband connections and high-quality visual (graphic) content. Home Telecom's Velocity is the suite of fiber-optic services that are offered over FTTH architecture. With Velocity TV, Internet and Phone services, customers receive a truly amazing picture, the fastest download speeds with matching upload speeds, and increased levels of bandwidth capacity with 100% fiber-optic network connected directly to your home. Velocity enables a wide array of applications, including interactive content and home shopping, telecommuting, telemedicine, and audio/video on demand.

FTTH also provides customers with increased reliability in service that is less susceptible to inclement weather, such as lightning, and easier to maintain remotely. Potential network issues can be identified and resolved seamlessly to the customer.

The aesthetics of FTTH is another value added feature. No more large green boxes in your front yard to try to hide. FTTH pedestals are completely flush with your grass, so you can keep your front yard looking great and free of clutter.

What are the benefits of Velocity TV? back to top

Currently, Velocity TV offers more than 164 digital channels including more than 54 HD channels. Not only is there a wide selection of content, but Velocity TV also offers one of the industry's leading Video-on-Demand (VOD) libraries with more than 2000 titles each month, 25% percent of which are free!

Velocity TV also offers and innovative Interactive Media Guide which provides next-generation, personalized interactive services and Digital Video Recording (DVR). With DVR, you can watch what you want, when you want. Record, pause and rewind your favorite programs, even live TV. Build your own library of your favorite programs and events — store up to 100 hours of standard definition content and up to 50 hours of HD content.

What are the benefits of Velocity Voice? back to top

Velocity Voice is equipped with brilliantly clear sound quality. Velocity customers can enjoy a multitude of features including live voice mail screening and Messaging Unified. With Messaging Unified, you can have your voice mail messages delivered to your email address, so you can be notified and play your voice mail messages from any computer or smart phone device.

What are the benefits of Velocity Internet? back to top

Fiber technology offers unmatched bandwidth capacity. Velocity Internet offers download and upload speeds up to 50 Mbps! Velocity customers can do more with the Internet than ever before – download purchased digital movies in a flash, play online games at lightning speed, share large photo files, and video chat with friends and family.

How does FTTH support residents who work-at-home? back to top

Velocity has unmatched bandwidth capacity. This capacity can provide you with the flexibility you need to manage multi-tasking and increase time-efficiency while working from home.

In addition, Velocity Voice offers customers more than 20 enhanced calling features, including the new Sim Ring feature. With Sim Ring you can program numerous numbers to ring simultaneously when one number is called. You will never miss another call. But, if you do, Messaging Unified will be sure you receive your voice mail message on your phone and in your email inbox.

What are the future capabilities of Velocity? back to top

Simply put, Velocity is built for the future with endless possibilities. With the unmatched bandwidth capacity Velocity delivers, you will be prepared for all of the next-generation Internet tools and applications.