Home Telecom Support: Your Questions Answered
Home Telecom is excited to announce that we have recently launched new resources for our customers! Home Telecom support pages are now available to help answer common questions, including providing quick solutions, information about your service, guides and FAQs, and how-to videos.Dive Into Home Telecom Support With Quick Solutions
Home Telecom support pages are user-friendly and provide quick answers and solutions to common problems.- Manage Wi-Fi – Download the MyWiFi Xtreme App and take control of your Wi-Fi. (Android; iOS)
- Internet Speed Test – Instantly check your internet speed using our Internet Speed Test calculator.
- Check Outages – If you need to check for any internet outages in your area, upcoming maintenance schedules or report an outage, visit our frequently updated outage page.
- Email – To easily check, send and review your email, visit our email web portal.
- Upgrade Internet Services – Check and see if a faster internet speed is available in your area.
- Bill Pay – Access your account or sign up for E-bill with Auto-Bank Draft from Home Telecom.
- Community Connect – See if you qualify for a lower bill based on approval for Community Connect.
Home Telecom Support and Information About Your Service
To learn more about our services, including helpful video tutorials, check out our extensive DIY Portal. We feature videos on the following:- Video Guides – Quickly view videos on our Cable Box Guide, Digital Cable Box Guide and DTA Cable Box Guide. We also feature remote manuals for the UR4 DCT, UR3 SR2, UR5U 8820L and NOVA Remote.
- Internet Guides – Learn about our Cable Modem Self Install Guide.
- MyWiFi Xtreme Guides – Change your network name and password, share your Wi-Fi guest password, view network usage or perform a bandwidth test.
Home Telecom Support Guides and FAQs
Browse Home Telecom support guides and get answers to our frequently asked questions.- MyWifi Xtreme – Learn about the benefits of MyWiFi Xtreme, how to download the apps, how-to guides and videos.
- Home Telecom Email – Learn how to download your email, including how-to guides for checking and sending emails and how-to videos.