Home Telecom Internet Support

Home Telecom Security & Home Automation Support

Learn how to manage your Security & Home Automation account, fix common problems, or contact us.

Quick Solutions

Quick Solutions

Sign Up for HomeSmart

Home Automation:
Security with convenience, comfort, and efficiency from a company you can trust

Qolsys

Qolsys IQ Panel User Guide:
Learn more about the features of this amazing new device

Manage Wi-Fi 6

Get The App

Get the App for Qolsys Panel:
Download the Alarm.com app to manage your home!


Get the App for Honeywell Panel:
Download the Total Connect 2.0 App to manage your home!

Maintenance Program

Maintenance Program

Security Equipment Maintenance Program:
Prevent problems from going undetected while keeping your system in good working order

Bill & Payments

Bill & Payments

Monthly Statements:
Check your bill, set up Auto-Bank Draft, or make a payment


Go Green!
Receive a one-time $10 credit when you sign up for paperless billing

Information About Your Service

Information About HomeSmart

Manage Wi-Fi 6

Get the Alarm.com App

Alarm.com App:
Download the correct Alarm.com Appfor your device

Manage Wi-Fi 6

Get the Total Connect 2.0 App

Total Connect 2.0 App:
Download the correct Total Connect 2.0 App for your device

Manage Wi-Fi 6

Get the Home Telecom App

Home Telecom App:
Download the correct Home Telecom App for your device

Guides & FAQs

Browse User Guides

Browse step-by-step guides that will acquaint you with the system's features and benefits.

Honeywell User Guides

AdemcoVista10P User Guide:
Provides clear step-by-step instructions for normal and emergency procedures

View Guide

Vista20P/Vista20PSIA User Guide:Provides clear step-by-step instructions for normal and emergency procedures

View Guide

AdemcoVista10PSIA User Guide:
Provides clear step-by-step instructions for normal and emergency procedures

View Guide

Vista15P/Vista15PSIA User Guide:Provides clear step-by-step instructions for normal and emergency procedures

View Guide
Contact Us

Contact Us

Home Telecom prides itself in being the “easy to do business with company” and provides first-class, 24/7/365 technical support along with four local customer support centers and local technicians.

Call Us

Chat with a Rep

We’ll start by asking you a few questions.
Click the Live Chat button located at the bottom of the right side of this webpage.

Call Us

Repair Service

Repair/Technical Support:

888-895-7879

Available 24/7/365


*Dial 611 from your
Home Telecom Landline

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 Customer Service Centers

Customer Service Centers

Moncks Corner

551 Rembert C Dennis Blvd
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm

Foxbank

2750 Hwy 52
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm

Nexton

1247 Nexton Parkway
Summerville, SC 29486
Monday – Friday
8:30am – 5:00pm

Daniel Island

230 Seven Farms Drive, Suite 104
Daniel Island, SC 29492
Monday – Friday
8:30am – 5:00pm

Headquarters Location

Corporate Headquarters Location

Corporate Headquarters


579 Stoney Landing Road
Moncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm

Report a service issue:

General Question or Request


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