- Connection Speed Test
- Where are my Velocity neighbors
- I want to upgrade my internet service
-
- Go to WatchESPN.com from a computer connected to Home Telecom's internet
- Click Register in the upper right hand corner.
- Follow the instructions to create an account.
- Once your account is created you can access ESPN3.com content away from home by clicking on the Remote Access link and entering in your ESPN.com account information.
- I need internet support
- I need helpful video tutorials
- I want to learn more about your acceptable use policy
- I want to learn more about broadband internet
- How much bandwidth do I need?
- I need access to my HomeSC.com email
- I need email set up instructions
- How does WiFi work?
- What is MyWiFi?
Support How can we help?
- Acceptable Use Policy - internet
- Broadband internet transport rates/terms/conditions
- Network Management Policy - Internet
- High Speed Internet - DSL
- High Speed Internet - Cable Modem
- High Speed Internet - Velocity Fiber(FTTH)
- Copyright Compliance
- Copyright Infringement
- Video Channel Lineup
- Video Franchise Information
- Video - UR4 DCT Remote
- Video - UR3 SR2 Remote
- Video - URSU 8820 Remote
- Video - Royal URC2060BO Remote
- DVR Quick Reference Guide - Video
- iGuide - Video
- OnDemand Guide
- Pay Per View Guide
- Privacy Policy - Video
- Subscriber Privacy Policy - Video
- Video Closed Captioning
- DSL Video channel lineup
- iTV User Guide
- YouTube & Vudu on iTV Tutorial
- HomeSmart Video Storage Change Letter
- AdemcoVista10P - Security
- AdemcoVista10PSIA - Security
- Security Services Guide
- Vista20P/Vista20PSIA - Security
- Vista15P/Vista15PSIA - Security
- Detarrifing Letter - Voice
- Digital Voice Terms and Conditions - Voice
- Government Mandated Charges - Voice
- International Calling Codes - Voice
- International Rates - Voice
- Lifeline - Voice Assistance Program Eligibility
- Long Distance Service Agreement - Voice
- Rates, Terms and Conditions - Voice
- Voice Calling Features
- Voice FAQs
- Voice Service Bonneau/St.Stephen
- Voice Service Daniel Island
- Voice Service Moncks Corner
- Voicemail Reference Guide - Messaging Unified
- Electronic Letter of Authorization
- Better Bundles: DSL
- Annual Notices (2017)
- Digital Millennium Copy Right Act
- General Privacy Policy
- Home Telecom Bill of Rights
- Terms and Conditions - Voice
- Terms and Conditions - Video
- Website Terms of Use - General
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- DSL Internet packages for Business
- Fiber & Cable Modem internet packages for Business
- Fiber internet packages for Business
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- Customer Support Line: 800-577-2799
- Instant Info Line: 888-899-4663
- Internet Tech Support Line: 888-227-4040
- Email Us at: /support
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- Moncks Corner Office: 843-761-9166
- Daniel Island Office: 843-277-7307
- Cypress Highway 52 Office: 843-761-2200
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- Report an issue
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Internet Support
- 24/7 Tech Support: 888-227-4040
- Remote Assistance
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Dial Up Numbers
- Moncks Corner: (843) 899-4638
- Harleyville: (843) 462-4638
- Charleston: (843) 958-0794
-
- Incoming Server Name: mail.homesc.com
- Outgoing Server Name: smtp.homesc.com
- Username: Your /support email address
- For full server settings click here
- Connection Speed Test
- Where are my Velocity neighbors
- I want to upgrade my internet service
-
- Go to WatchESPN.com from a computer connected to Home Telecom's internet
- Click Register in the upper right hand corner.
- Follow the instructions to create an account.
- Once your account is created you can access ESPN3.com content away from home by clicking on the Remote Access link and entering in your ESPN.com account information.
- I need internet support
- I need helpful video tutorials
- I want to learn more about your acceptable use policy
- I want to learn more about broadband internet
- How much bandwidth do I need?
- I need access to my HomeSC.com email
- I need email set up instructions
- How does WiFi work?
- What is MyWiFi?
- I need to access my HomeSC.com email from the internet
- I need email setup instructions
- I would like to sign up for Home Telecom’s Email Newsletter
- I have general email questions
- How do I setup my email on my phone?
-
- Moncks Corner: (843) 899-4638
- Harleyville: (843) 462-4638
- Charleston: (843) 958-0794
- 24/7 Tech Support: (888) 227-4040
- Remote Assistance
- How do I setup email on my computer?
- Where do I go to check my email?
- I would like to learn more about TVonMySide.com
- I would like to upgrade my video service
- Tell me more about video franchise information
- iTV User Guide
- What is LOOP Whole-Home DVR?
- What features come with LOOP Whole-Home DVR?
- YouTube and Vudo on iTV Tutorial
- What is remote DVR scheduling?
- How do I schedule my DVR Remotely?
- What is HomeTV2Go?
- What are step by step instructions for HomeTV2Go?
- How do I set up HomeTV2Go?
-
- Using your Cable TV remote, press GUIDE
- Tune to Channel 1 and press OK
- OR
- Press MENU
- Select ON and press OK
- -- either options will load the VOD menu --
- Once you are in the VOD menu, use the ARROW KEYS to scroll through the category options.
- Hightlight the chosen category and press OK.
- Choose your selection and press OK.
- To purchase the selection, highlight BUY and press OK.
- View Instructions
- What is Video On Demand?
- How do I access the self install portal?
- How do I set up Trend Micro security?
- How to install your cable box
- How to install your digital set up box
- How to install your DTA cable box
- How to install your cable modem
- How to install your MyWiFI CM 844E
- How to install your MyWiFi self install FTTH
- What is Home Automation?
- What is SkyBell?
- How much is security monitoring?
- I need a Security Service Guide
- I would like to learn more about HomeSmart maintenance
- I would like to see proof of security service
- I would like to upgrade my security or home automation service
- I need help with voicemail
- Voicemail Instructions
- Report an Issue
- I would like to upgrade my voice service
-
- From your home telephone: dial *99
-
From any other telephone:
- Moncks Corner: 843-482-1234
- Bonneau/St Stephen: 843-749-1234
- Charleston/Summerville: 843-471-1234
- Harleyville: 843-462-1234
- I would like to view and pay my bill online
- Pay Bill By Phone: 888-899-4663
- I would like to know the balance of my bill
- I would like to sign up for automatic bill pay
- I would like to sign up for bill pay
- Why is my first bill so high?
- Contact Us Today
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- Fill out a tech support request
- Call our Technical Support Line 1(888)227-4040
- Take our speed test here
- Report an issue
- I would like to learn more about Home Telecom bundles
- I would like to report a problem with one of my Home Telecom services
- I would like to add, upgrade, or change one of my services
- I have a general questions about Home Telecom
- Read the latest issue of Compass Website Magazine
HomeTV2GO
Video on Demand
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Internet
- Acceptable Use Policy - internet
- Broadband internet transport rates/terms/conditions
- Network Management Policy - Internet
- High Speed Internet - DSL
- High Speed Internet - Cable Modem
- High Speed Internet - Velocity Fiber(FTTH)
- Copyright Compliance
- Copyright Infringement
-
Video
- Video Channel Lineup
- Video Franchise Information
- Video - UR4 DCT Remote
- Video - UR3 SR2 Remote
- Video - URSU 8820 Remote
- Video - Royal URC2060BO Remote
- DVR Quick Reference Guide - Video
- iGuide - Video
- OnDemand Guide
- Pay Per View Guide
- Privacy Policy - Video
- Subscriber Privacy Policy - Video
- Video Closed Captioning
- DSL Video channel lineup
- iTV User Guide
- YouTube & Vudu on iTV Tutorial
-
Security / HomeSmart
- HomeSmart Video Storage Change Letter
- AdemcoVista10P - Security
- AdemcoVista10PSIA - Security
- Security Services Guide
- Vista20P/Vista20PSIA - Security
- Vista15P/Vista15PSIA - Security
-
Voice
- Detarrifing Letter - Voice
- Digital Voice Terms and Conditions - Voice
- Government Mandated Charges - Voice
- International Calling Codes - Voice
- International Rates - Voice
- Lifeline - Voice Assistance Program Eligibility
- Long Distance Service Agreement - Voice
- Rates, Terms and Conditions - Voice
- Voice Calling Features
- Voice FAQs
- Voice Service Bonneau/St.Stephen
- Voice Service Daniel Island
- Voice Service Moncks Corner
- Voicemail Reference Guide - Messaging Unified
- Electronic Letter of Authorization
-
Better Bundles
- Better Bundles: DSL
-
General
- Annual Notices (2017)
- Digital Millennium Copy Right Act
- General Privacy Policy
- Home Telecom Bill of Rights
- Terms and Conditions - Voice
- Terms and Conditions - Video
- Website Terms of Use - General
-
Business
- PBX/VOIP Business Telephone System
- DSL Internet packages for Business
- Fiber & Cable Modem internet packages for Business
- Fiber internet packages for Business
There are no results matching your search.
Questions about your service
-
- Customer Support Line: 800-577-2799
- Instant Info Line: 888-899-4663
- Internet Tech Support Line: 888-227-4040
- Email Us at: /support
-
- Moncks Corner Office: 843-761-9166
- Daniel Island Office: 843-277-7307
- Cypress Highway 52 Office: 843-761-2200
-
- Report an issue
-
Internet Support
- 24/7 Tech Support: 888-227-4040
- Remote Assistance
-
Dial Up Numbers
- Moncks Corner: (843) 899-4638
- Harleyville: (843) 462-4638
- Charleston: (843) 958-0794
-
- Incoming Server Name: mail.homesc.com
- Outgoing Server Name: smtp.homesc.com
- Username: Your /support email address
- For full server settings click here
Internet
- I need to access my HomeSC.com email from the internet
- I need email setup instructions
- I would like to sign up for Home Telecom’s Email Newsletter
- I have general email questions
- How do I setup my email on my phone?
-
- Moncks Corner: (843) 899-4638
- Harleyville: (843) 462-4638
- Charleston: (843) 958-0794
- 24/7 Tech Support: (888) 227-4040
- Remote Assistance
- How do I setup email on my computer?
- Where do I go to check my email?
Video
- I would like to learn more about TVonMySide.com
- I would like to upgrade my video service
- Tell me more about video franchise information
- iTV User Guide
- What is LOOP Whole-Home DVR?
- What features come with LOOP Whole-Home DVR?
- YouTube and Vudo on iTV Tutorial
- What is remote DVR scheduling?
- How do I schedule my DVR Remotely?
- What is HomeTV2Go?
- What are step by step instructions for HomeTV2Go?
- How do I set up HomeTV2Go?
-
- Using your Cable TV remote, press GUIDE
- Tune to Channel 1 and press OK
- OR
- Press MENU
- Select ON and press OK
- -- either options will load the VOD menu --
- Once you are in the VOD menu, use the ARROW KEYS to scroll through the category options.
- Hightlight the chosen category and press OK.
- Choose your selection and press OK.
- To purchase the selection, highlight BUY and press OK.
- View Instructions
- What is Video On Demand?
HomeTV2GO
Video on Demand
Self Install
Home Automation
Voice
- I need help with voicemail
- Voicemail Instructions
- Report an Issue
- I would like to upgrade my voice service
-
- From your home telephone: dial *99
-
From any other telephone:
- Moncks Corner: 843-482-1234
- Bonneau/St Stephen: 843-749-1234
- Charleston/Summerville: 843-471-1234
- Harleyville: 843-462-1234
Contact Us
- Contact Us Today
-
- Fill out a tech support request
- Call our Technical Support Line 1(888)227-4040