Current Outages and Maintenance

All systems are up and running!

Having Trouble With Your Internet?

Try unplugging the power cord from the back of your router for 30 seconds, then plug it back in and reapply power.

You can also perform a speed and latency test directly from the MyWiFi Xtreme app.

Do so by tapping into My Network on the Main Dashboard in the app. Then tap Bandwidth Test. If you've run a bandwidth test in the past, the last results will display on the screen. Tap Run Bandwidth Test on the screen to run a new speed test.

The test will run between your connected system and the internet. If you have a mesh unit, it will conduct a test between your mesh and your main system next.

Results should display as a notification and in various locations throughout the app.

For more DIY guides and videos, visit

Having a service issue that is not listed above? Simply click here to report your issue.

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