Internet Support

Helpful Information and Links

24/7 Tech Support: (888) 227-4040

Email Server Settings

Dial-up Numbers:

  • Moncks Corner (843) 899-4638
  • Harleyville (843) 462-4638
  • Charleston (843) 471-2800

Remote Assistance

With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works:

Step 1:
Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the button to initiate the screen-sharing session.
Step 2:
You are prompted to download a small virus-free plug-in.
Step 3:
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4:
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.