Talking Guide

Home Telecom now offers a solution for visually impaired customers to help with performing simple functionality to enhance their video experience. Home Telecom qualifies for a partial waiver from the FCC that relieves Home Telecom from offering audibly accessible functionality for its two-way video services via on-screen text menus and guides for the display or selection of multichannel video programming provided by navigation devices that it leases or sells in real-time upon request by individuals who are blind or visually impaired. Therefore, customers who are blind or visually impaired using Home Telecom will not be able to access some of the two-way service functions, such as video-on-demand, in the display or selection of multichannel video programming via on-screen text menus and guides included in the device that Home Telecom leases or sells to you. Other television providers in your area may offer navigation devices with complete audibly accessible features. For more information, contact Home Telecom at 800-577-2799 or /talking-guide.