Billing & Payment
Bills, Auto-Bank Draft & Payments
Pay Bill By Phone: 888-899-4663
You may receive communications from Home Telecom from 2 toll-free numbers: 888-746-4482 or 888-863-1030
Gett
Internet
Fix common issues or contact us.
- Internet Speed
- Upgrade My Internet Speed
- Community Connect Program
- Have questions about SmartTown Wi-Fi?
- How much bandwidth do I need?
- I want to learn more about broadband internet
I would like to learn more about high speed internet:
- I want to learn more about internet security
- High Speed Internet for DSL
- High Speed Internet for Cable Modem
- High Speed Internet for Fiber
Is my system set up for speed?
Wi-Fi
Pay Bill By Phone: 888-899-4663
You may receive communications from Home Telecom from 2 toll-free numbers: 888-746-4482 or 888-863-1030
- Google Play
- Apple App Store
Get the App for MyWiFi Xtreme:
An Introduction to Quick Links
MyPrioritiesIQ Modes
An Introduction the Main Dashboard
Getting to Know Tiles and Announcements
How to Set up Your Wi-Fi System
An Introduction to People
MyWiFi Xtreme
Video
HomeStream TV support: Manage accounts, lineups, and troubleshooting.
User Guides and Resources:
- Welcome Guide
- Learn more about HomeStream TV
- Compatible Devices
- Adding HomeStream TV on Amazon devices
- Help With Your Fire TV Device
Remote Control Functions
Pay Bill By Phone: 888-899-4663
You may receive communications from Home Telecom from 2 toll-free numbers: 888-746-4482 or 888-863-1030
Get the App for HomeStream TV:
Getting Started:
Remote Control Functions:
HomeTV2Go:
Voice
Troubleshoot your voice service or contact support.v
- Learn More about Voice Services
- View Interntional Codes
- View Interntional Rates
- View Voicemail Guide
- Long Ditance Service Agreement
- Add or upgrade voice services
I need general information about voice packages:
- Digital Voice Terms and Conditions
- Rate Terms and Conditions for Voice
- Electronic Letter of Authorization
Federal Regulations:
What would you like to do?
Access my voicemail box
From home telephone: Dial *99
Moncks Corner: 843-482-1234
Bonneau/St Stephen: 843-749-1234
Charleston/Summerville: 843-471-1234
Harleyville: 843-462-1234
Security
Security & Home Automation support: Fix issues or contact us.
Maintenance & Service
- I would like to Sign Up for SafeGuard
- I would like to Sign Up for Battery Backup
- I would like to see proof of security service
- I would like to upgrade my security or home automation service
Honeywell User Guides
Get the Alarm.com App:
Get the Total Connect 2.0 App:
Business
Business phone guides, device manuals, and CommPortal resources.
Business Phone Guides
Commportal
- Quick Reference Guide
- Configure Yealink SIP IP Phones via CommPortal Phone Configurator
- Login to CommPortal
- For More Info call us at 888-571-5775
- For More Info Email Sales@HomeTelco.com
MaX UC
Get the App for Alarm.com App:
Get the App for Honeywell Panel:
Get the App for MaX UC Mobile App:
Hosted Business VoIP:
Get the App for MaX UC Mobile App:
Yealink T53W:
Yealink T54W:
Yealink T57W:
Check Outages
Current Outages and Maintenance
Access Email
Email Solutions
Information about your service
Setup guides and FAQs.
Service & Support
Repair Service
Our Repair and Technical Support Team is available 24/7/365!
Online Support
Check/Report OutagesSubmit a General Question or Request
Live Chat with Support:
To speak with our support team over chat, click the Live Chat bubble located at the bottom right of the site.
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Have Questions?Contact Us
Chat with a Rep
We’ll start by asking you a few questions.Click the Live Chat button located at the bottom of the right side of this webpage.
Give Us a Call
Local Customer Support Call Center:888-746-4482
8:00am – 6:00pm Mon – Fri
Pay By Phone:
888-899-4663Disability Resources:
TTY: 803-737-0846 or 877-889-8337 (Toll Free)
Voice: 803-737-0808 or 877-225-8337 (Toll Free)
8:00am – 6:00pm Mon – Fri
Customer Service Centers
Corporate Headquarters Location
Corporate Headquarters
579 Stoney Landing RoadMoncks Corner, SC 29461
Monday – Friday
8:30am – 5:00pm